Step 1: Search keyword in iSCAN
Step 2: User can request item with the status "not available" in IRC through Request it button
Step 3: To request, click Request it button to hold the book/item
Step 4: System will prompt login to My Library Account iSCAN
Step 5: Please insert "it" follow by student/staff ID. Eg: it123544 / itg123456
Step 6: Default password: abc123 (for 1st time login)
Step 7: Select specific book and click Submit button
Step 7: System notify the status and the pick up point to the user.
Step 8: To cancel, go to My Library Account / iSCAN page
Step 9: On this page, system display item on hold by user.
Step 10: Click on the cancel box and click Cancel Selected button
Step 11: Click Yes button to proceed
Step 12: Hold item will be deleted from user account.